Refund Policy

1. Our 14-Day Refund Promise

If you are not happy with Agjenti for any reason, you can get a full refund within 14 days of any payment: the first payment of a monthly or yearly plan, a renewal, or extra member seats. No questions asked.

2. How to Request a Refund

Contact us at support@example.com from the email address of your account, or reply to the receipt email Paddle sent you. The refund goes back to the payment method you paid with; depending on your bank, it can take up to 10 business days to appear.

3. Cancelling Your Subscription

You can cancel at any time from your billing settings. Your plan stays active until the end of the period you already paid for, and you will not be charged again. Cancelling does not refund the current period on its own: ask for a refund within 14 days of the payment if you want one.

4. Payments Are Processed by Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles refunds and billing questions. Nothing in this policy limits your statutory rights as a consumer.

5. Changes to This Policy

We may update this Refund Policy from time to time. Changes are posted on this page, and the date at the top is updated. A change never takes away a refund you were already entitled to.

For any questions regarding this Refund Policy, please contact us at support@example.com.